Help
Sending
On Free, files are deleted 3 days after you send them, files in folders too.
On Pro, Teams and Enterprise you choose when they end: 3 days, 1 week, 1 month or 1 year. You can change it afterwards; it counts from when you sent it. You can recover them for a while after they end.
On Free, up to 4 GB per transfer and 100 GB of uploads a month. Only what you upload counts, not files you receive.
Pro has no limit per transfer other than your storage: 2 TB. On Teams, each paid member adds 2 TB to the team's shared storage.
Whoever opens the link is told it has ended. On Pro, Teams and Enterprise you can recover an ended link from Sent for 90 days, or a year when it's under 256 MB. While it can be recovered, it doesn't count toward your storage. On Free, files are permanently deleted when their link ends. Files you delete yourself can't be recovered.
A link you make from a folder, or from files you picked, is a copy: when it ends, only the copy ends. The folder and its files are untouched.
On Pro, Teams and Enterprise, yes: in Sent, press Recover on it under Ended. It's the same link, and you choose when it ends again. Something you deleted can't be recovered.
Yes, on every plan, Free too. Whoever opens the link needs it before they see anything about the files.
Send the password another way than the link, such as by text message. The email with the link never carries it.
Yes, on Pro, Teams and Enterprise, through MCP: ask in plain words, and you get the link.
To upload files through Claude, allow Hink's storage in Claude's settings first. Set up MCP shows how.
Getting files
A request is a link anyone can upload files and folders to you through, on every plan. Give it a title, and instructions if you like, then copy the link or email it.
The people who upload don't need an account and are never asked who they are. What they send shows under Requested, not Received. The files land in a folder you choose. A request's link stops taking files when its time runs out, or when you close it.
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No, only files you upload count.
Teams
Everyone on your team. My files is yours alone: only you see it, on a team too.
No. Admins manage the shared team space, but private files are only visible to you.
Everyone can add to it. Members rename, move and delete what they added; the owner and admins can do it to everything.
Comments in Team files are for your team only.
Comments from someone you sent a link to are a conversation between that person and the sender. Nobody else sees them. Comments on a link are off until you switch them on.
Deleting and safety
Open its menu (⋯) and choose Delete. We ask first, since it can't be undone: the link stops working and the files are deleted for everyone.
An ended link has Delete for good.
Your files stay available for 28 days after your subscription ends, then they're permanently deleted. Earlier transfer expiry dates still apply. Resubscribing preserves files that have not already expired.
Ended links can't be recovered during the 28 days. Resubscribe to recover them.
- Encrypted on the way. Every upload and download goes over an encrypted connection (HTTPS).
- Encrypted where it's kept. Every file is encrypted with AES-256 where it's stored.
- Only what's needed. We keep your email, your files' names and sizes, and who you sent them to, so Hink works. Never sold, never used for ads.
- Never used to train AI. We never use your files, messages or personal details to train AI, and never give them to anyone for that.
- Nobody opens your files. Nobody at Hink opens them. A person looks only if a transfer is reported as illegal.
- Gone on time. On Pro, Teams and Enterprise you can recover an ended link from Sent for 90 days, or a year when it's under 256 MB. While it can be recovered, it doesn't count toward your storage. On Free, files are permanently deleted when their link ends. Files you delete yourself can't be recovered.
Contact
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